What does it mean to be a High Agency Leader?

This morning I saw an article in Business Insider called “Silicon Valley’s Hot New Buzzword: High Agency.” I wasn’t familiar with the term, so I decided to do some research. I came across an article called “20 Characteristics of High Agency Men” by Brett and Kate Mckay (Clearly these same characteristics would apply to everyone, not just men).

On a side note… as I was searching for a relevant photo for this article, I noticed that most stock photos related to ‘leadership’ had some image representing one person out ahead of the pack, or on top of everyone else. I think this is the wrong way to think about leadership. That’s why I chose this image specifically, because it implies that the leader is one of the cogs in the middle of all the other cogs that helps them all work together in synchronicity (can’t help think of The Police when I use that word).

Here is the list of the 20 characteristics mentioned in the article I referenced above:

  1. They are never satisfied with their level of development; they always want to exceed what was previously done.
  2. They avoid comfortable situations. They do things they may not like because they understand the importance of doing them.
  3. They have pressing goals. They not only feel they SHOULD do something, but they are driven by their own will that they HAVE to do it.
  4. They never blame others. They solve problems. Any task is a challenge to be overcome.
  5. They like and encourage taking risks. However, they take these risks judiciously and in moderation—never recklessly or without calculation. They evaluate and proceed with tact and without fear.
  6. They have VISION; they can foresee in their minds the outcomes before embarking on the execution of the proposed plan.
  7. They are not slaves to work. However, if they need to accomplish something, they will work 24 hours a day if necessary.
  8. They handle pressures well. They recognize that no one is interested in whether they are nervous or pressured. They know that only they decide what to do with their lives. They need the tension of demand but trust in their decision-making capacity.
  9. They are objective. They are not selfish. They let others receive recognition for an achievement when it is deserved.
  10. They understand the nature of energy. They know that if they apply enough energetic force, they will be capable of moving anything.
  11. They know the meaning of nurturing. They build and nurture others, always leaving things better than they found them.
  12. They understand sociability. They enjoy others but do not depend on them, stepping away from friends and fun if there are more important or higher-priority tasks to handle.
  13. They use and understand self-discipline. They do not let habits, desires, and faults control them because they have developed the ability to control themselves.
  14. They have COURAGE. They are not reluctant because others do not dare to do something. They make decisions and do not hesitate (I personally love this one).
  15. They have confidence in themselves. They do not doubt or waver. Their confidence is nourished by action and deeds.
  16. They understand the importance of living in the present. They do not live on the laurels of yesterday nor with the aspirations of tomorrow; they aim for the best in the present.
  17. They do not worry about past mistakes and never base today’s decisions on yesterday’s errors. They expect and live for the success of the present.
  18. They recognize that experiences come individually and not in groups. When they receive training, they apply the lessons to themselves and do not hide behind or dwell on the mistakes of others.
  19. They are quick to forgive, forget, and move forward from where they are. They know how to forgive their own faults.
  20. They understand the importance of empathy; they are capable of interpreting the feelings of others, developing this quality to the fullest.

When I reflect on these 20 characteristics and think about how they apply to me, its fascinating to think back on moments in my career when I hadn’t yet learned the lessons that make me who I am today. I also of course wonder what lessons lie ahead that will help me to realize my full potential. There are at least 4 things on this list that I need to actively work on improving. How do you measure up as a high agency leader?

The High Margin Fundraising Strategy

High Margin was incorporated on December 9, 2024. The idea was to #bootstrap the company to profitability by January 31st, 2025. But the only certainty when launching a #startup is that there is no certainty about anything. It was a long shot that we could close deals and have revenue coming in within 53 days. It’s day 53 and I believe we’re close.

Last weekend I decided that with the #momentum we have building, it wasn’t worth the risk of running out of funds. I decided to start #fundraising to have a safety net: A plan to build our product, even in the unlikely event that all of our potential short-term deals fall through. The immediate interest was greater than I had anticipated.

I asked myself what would I do if we get commitments from investors and then close the deals we have in the pipeline? The conventional response would be “Well you’re not obligated to take the money.” True… but I don’t do “conventional.” I believe that I owe these people for believing in me and for jumping in so quickly. I need to show my gratitude for that.

The day I started High Margin, I reached out to a group of about 20 investors that had invested in a previous venture that I led, and I said some version of the following: “I want to thank you for believing in me, and for investing in me. I am giving you equity in my new venture, High Margin, and I am not asking for anything in return.”

Without exception they were all shocked (in a good way). One said to me “This is highly unorthodox and ‘not in market’. But the fact that you’re doing this is exactly why I invested in you in the first place.” I replied, “Well… I don’t really care what’s ‘in market’. It’s the right thing to do and that’s just the way I do business.”

Unreasonable Hospitality should apply to all aspects of business, including how we treat investors. So I’m going to take care of my supporters. If we close one of the deals in our pipeline, we would no longer need the investment. But I’m going to accept the funds from those that have committed by then anyway to show my #gratitude.

This is a win-win. It gives people an incentive to get in early. It also shows people my commitment to delivering a return on their investment. If we close a deal and find ourselves in a situation where we could #bootstrap, then the investors who committed early get a piece of a much more valuable company.

It’s fun to break rules that were meant to be broken.

A strong social media presence has a direct correlation to success

Within 1 hour of posting on LinkedIn yesterday that I was opening a pre-seed funding round for High Margin, I had inquiries from interested investors. This particular note came from a well-respected CEO in the restaurant industry.

I continue to be amazed by the power of social media. As of January 1st, I started posting not only on LinkedIn, but also on Instagram, TikTok and X. Soon afterward someone asked me why I decided to do that. What was the benefit? Truth is, I don’t know.

When I started to post daily videos on LinkedIn during the summer of 2021, I also had no idea what the benefit would be. It was a gut feeling that it would one day pay off, but I could not produce any hard evidence that it was a good investment.

Why did I suddenly start writing a daily blog post in addition to the videos starting yesterday? Do I have a business plan with projections showing what the return will be on all this investment of time and energy? No. But I can tell you that posting daily videos on LinkedIn for the last 3 1/2 years has been personally and professionally rewarding.

“What if people don’t like what you say?”

“What if people don’t take you seriously because of the clothes you’re wearing?”

“I don’t see anyone else posting videos like that on LinkedIn… it’s not the right forum.”

I don’t believe in making decisions driven by fear. I especially don’t allow fear of what others might think to influence what I think is a great idea. This gives me agency over my personal brand.

“You’re putting all of your failures on public display. Don’t you think people won’t want to do business with you?”

Actually I think it has the opposite effect. Painting a rosy picture on social media is the ubiquitous modus operandi. How can you trust someone who creates the appearance of being flawless? Of never having any failures?

Messages like these… asking for a call to learn more about High Margin offering to help and potentially invest from a successful widely-respected CEO is all the evidence I need that a transparent, authentic approach to sharing on social media works.

Do some people watch my videos or read my blog posts and smirk or shake their heads incredulously at the ease with which I share so much about my approach to business and life? No doubt. Are they the people I want to do business with? Nope.

A Father’s Day Tribute to my Dad, Sham Kamlani

I learned many valuable lessons from my dad. This photo is from 1989 during my summer at Interlochen, (yes, band camp). Definitely my awkward decade.

My dad excelled at business. In 1969 he learned about real estate and launched a company in Miami until the market crashed in 1986. We moved to New York where he got into the garment industry. He started Camille Claudel which sold blouses to companies like Victoria’s Secret, opened his own factory, and created local jobs. He moved back to Miami in 2004 and opened Ishq, a modern Indian restaurant on Ocean Drive. All successful businesses. My mom and dad worked as a team. He couldn’t have done it without her.

We would visit family in India every 3 years. Flying on a different carrier each time allowed us to visit various European cities. By the time I was 18 I had explored the UK, France, Italy, Switzerland and more, fueling my passion (travel, culture, and language).

My dad taught me about passion, persistence and integrity. I learned to take risks, learn from failure, work hard/play hard, explore the world, and to give back. But the most valuable lesson was to be a good husband, father and role model. I hope that I am doing half as good a job as he did. Happy Father’s Day Dad, and to all the other amazing fathers out there.